Services Provided

Software Design

What are the benefits of personalised software?

• You have software that works the way you do. There is no need to suffer limitations with an off-the-shelf programme.
• You have the opportunity to streamline your entire workflow process.
• You have control over your software. When your system needs expand and change, your software can be updated, when and how you need it. The alternative is waiting for an upgrade that may not meet your total needs.
• You have the security of knowing that an expert is only a phone call away, when support is needed.
• Help screens and staff training are available to maintain staff knowledge.

Procedure Manuals

What are the benefits of a Procedure Manual?

• Provides a record of all processes for management information e.g. for monitoring and security.
• Ensures that no precious information is lost, if a staff member leaves.
• Practical teaching aid for new employees.
• Useful reference source for staff as a prompt for unfamiliar processes.
• Creates a broader knowledge of the way all processes work together. Enhances staff awareness of how their role contributes to the organisation, thus encouraging initiative and dispelling misunderstandings.

Procedures Previously Documented include: 

• Sales and Marketing, Customer Processing and Billing in the Energy sector.
• Cataloguing, Statistics keeping and Collection Management processes in the Library sector.

Ron Rosenberg, CEO , E-Gas Group of Companies